YOUR GUIDE TO

Residential

WEEKS

Executive Master's in Luxury Management and Guest Experience

What to expect from a Residential Week?

→ What to expect from your Residential Weeks?

Glion campus, Switzerland Residential Week program example

→ Residential Week in Glion, Switzerland

London campus, UK Residential Week program example

→ Residential Week in London, UK

How to prepare for your Residential Week

→ Preparing for your Residential Week

Professional Image guide

→ Glion Style Guide

Professional Image guide

→ Your program calendar

Professional Image guide

→ Examples of enrolled participants

What to expect from your Residential Weeks?

A fully immersive experience

Two in-person Residential Weeks, one in Switzerland and one in the UK, are an important element of your Executive Master's program.

Learn

Combine theoretical and experiential learning through immersive discovery field trips, company visits, workshops with guest speakers and faculty from the luxury industry.

Network

Grow your professional network through face-to-face interactions with your executive-level peer group, faculty and industry leaders.

Luxury immersion

Connect luxury, heritage, creativity and innovation to generate economic value and see theory playing out in practice in the real world.

“The Residential Week was the most amazing experience I’ve ever had. It was incredibly well organized and I loved getting to know my colleagues, who I already consider my friends. The connections we made have really helped during the distance learning because, having met everyone, it genuinely feels like we’re together in the online sessions.”

Mariana Vazquez de Alba

Residential Week in Glion, Switzerland

Sample schedule

Day 1
Day 2
Day 3
Day 4
Day 5
Day 6
Day 7
Morning
Welcome & academic classes
Business field trip with behind-the-scenes visits
Academic classes
Academic classes
Workshops & networking event
Departure
Afternoon
Academic classes
Business field trip with behind-the-scenes visits
Academic classes
Academic classes
Workshops
Evening
Arrival to Montreux/ Glion
Welcome aperitif
Group networking and free time
Group dinner at Maison Décotterd
Group networking and free time
Group networking and free time

This is a sample schedule, a confirmed schedule will be given to participants 10 days before arrival.

Discover your Residential Week program in October 2025 →

Your expert faculty in Switzerland

Dr. Eleonora Cattaneo

Program Director, Executive Master's in Luxury Management & Guest Experience

LinkedIn →

Dr. Estelle Dinh

Visiting Faculty

LinkedIn →

Nandita Perret

Visiting Faculty & Executive Coach

LinkedIn →

Dr. Pierre Ihmle

Chief Academic Officer, Sommet Education

LinkedIn →

Guy Chatillon

Board Member EMCC (Worldwide Mentoring, Coaching and Supervision Council), Switzerland

LinkedIn →

Frédéric Biousse

President and Co-Founder of Les Domaines de Fontenille

LinkedIn →

Highlights from previous Residential Weeks in Switzerland

Each Residential Week has a unique program where you will visit behind-the-scenes of some of Switzerland's most luxurious establishments and learn from industry leaders. Here are some highlights from previous Residential Weeks to give you an idea.

Team dinner at Maison Décotterd

Visit to Panerai Manufacture in Neuchatel

Le Mirador Hotel and Spa visit & Q&A

Visit to Hermès store & Q&A

Hotel tour and Q&A at Beau-Rivage Palace, Lausanne

Mixology workshop

Practical experiences on Glion campus supplement the academic learning


Hear from our participants

Residential Weeks are often a program highlight. Hear stories from participants about how these invaluable experiences enable team bonding, offer exclusive visits to see luxury companies operate in reality and provide superb networking opportunities.

Hear from participants as they share their journeys and why they chose this program

Watch →

Hear from participants as they share their journeys and why they chose this program

Watch →

Brent Rahim shares his experience in Switzerland

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Michelle Tang shares her experience in Switzerland

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Gianmarco De Luna shares his experience in Switzerland

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Alexandra Alves Gaspar shares her experience in Switzerland

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Mariana Vazquez de Alba shares her experience in Switzerland

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“The Residential Week gives you the chance to fully immerse yourself in the program and to meet your fellow students and the professors. It was an incredible experience and attending the classes in person felt like a genuine privilege to be learning from the experts.”

Gianmarco De Luna

Residential Week in London, UK

Sample schedule

Day 1
Day 2
Day 3
Day 4
Day 5
Day 6
Day 7
Morning
Welcome, academic classes & workshops
Business field visit
Academic classes & workshops
Business field visit
Business Research Project presentation
Departure
Afternoon
Academic classes, workshops & business field visit
Business field visit
Academic classes & workshops
Business field visit
Wrap-up session
Evening
Arrival to London
Welcome dinner
Group networking and free time
Business field visit
Business field visit

This is a sample schedule, a confirmed schedule will be given to participants 10 days before arrival.


Your expert faculty in London

Dr. Eleonora Cattaneo

Program Director, Executive Master's in Luxury Management & Guest Experience

LinkedIn →

Mark Britton Jones

Faculty, Crafting Excellence: Redefining the Luxury Guest Experience

LinkedIn →

Stephen Norman

Visiting Faculty & Senior Vice President Sales, After-sales & Marketing Worldwide, Opel

LinkedIn →

Federica Carlotto

Visiting Faculty from Sotheby's Institute of Art

LinkedIn →

Anette Lundebye

Visiting Faculty & Leadership Coach

LinkedIn →

Sharon Cohen

Visiting Faculty & Global Design and Architecture Director, Burberry

LinkedIn →

Highlights from previous Residential Weeks in London

Each Residential Week has a unique program where you will visit behind-the-scenes of some of London's most luxurious establishments and learn from industry leaders. Here are some highlights from previous Residential Weeks to give you an idea.

Guided visit to different luxury items at the V&A Museum

Visited Crown to Couture exhibition at Kensington Palace

Visited Fortnum and Mason

Breakfast at Harrods & meeting with the CEO

Visited Stratsone's luxury automotive retailer

Visited Rosewood Hotel & met with managers from different departments


Hear from our participants

Residential Weeks are often a program highlight. Hear stories from participants about how these invaluable experiences enable team bonding, offer exclusive visits to see luxury companies operate in reality and provide superb networking opportunities.

Hear from participants as they share highlights of Residential Week in London

Watch →

Yen Nguyen (Tracey) shares her experience in London

View →

Kudzayi Shawatu shares her experience in London

View →

Simon Joseph and Vanessa Kendrick share their Residential Week highlights

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Liza Kovalyova shares her experience in London

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“I found it enriching to be taught by – and to interact directly with – leaders across different sectors of luxury. This brought to life some concepts that are difficult to appreciate in the abstract world of virtual learning.”

Kudzayi Shawatu

Preparing for your Residential Weeks

To ensure a smooth and enriching experience, we’ve put together a comprehensive pre-arrival guide that includes everything you need to know before your Residential Weeks and during your stay.

Switzerland pre-arrival guide →
London pre-arrival guide →

Style guide

Throughout the Residential Week, you will meet and network with an array of industry professionals and lecturers from leading businesses. We recommend that participants dress and present themselves in a professional manner during classes and business field visits.

Discover Glion's Style Guide →

Your program calendar

Fall 2025 intake

Exploring New Luxury Ecosystems

Start: 27 October 2025

End: 16 January 2026

Residential Week on Glion-Montreux campus

Course starts: 20 October 2025

Course ends: 24 October 2025

Travel recommendation

Arrival in Switzerland: Sunday, 19 October 2025

Departure from Switzerland: Saturday, 25 October 2025

Branding in the Digital World

Start: 26 January 2026

End: 10 April 2026

Delivering Excellence in Guest Experiences

Start: 27 April 2026

End: 17 July 2026

Residential Week in London

Course starts: 20 April 2026

Course ends: 24 April 2026

Travel recommendation

Arrival in London: Sunday, 19 April 2026

Departure from London: Saturday, 25 April 2026

Implementing a Sustainable Luxury Strategy

Start: 03 August 2026

End: 16 October 2026

Graduation Ceremony in Switzerland

February 2027


Spring 2026 intake

Delivering Excellence in Guest Experiences

Start: 27 April 2026

End: 17 July 2026

Residential Week in London

Course starts: 20 April 2026

Course ends: 24 April 2026

Travel recommendation

Arrival in London: Sunday, 19 April 2026

Departure from London: Saturday, 25 April 2026

Implementing a Sustainable Luxury Strategy

Start: 03 August 2026

End: 16 October 2026

Exploring New Luxury Ecosystems

Start: 26 October 2026

End: 15 January 2027

Residential Week on Glion-Montreux campus

Course starts: 19 October 2026

Course ends: 23 October 2026

Travel recommendation

Arrival in Switzerland: Sunday, 18 October 2026

Departure from Switzerland: Saturday, 24 October 2026

Branding in the Digital World

Start: 25 January 2027

End: 09 April 2027

Graduation Ceremony in Switzerland

July 2027

Examples of enrolled participants

Networking is high on the agenda during the Residential Week as participants share personal and work experiences. Discover examples of Executive Master's students to give you an idea of the types of profile that you will be studying amongst.

Discover participant examples →

linktr.ee/glion.edu