Residential
WEEKS
Executive Master's in Luxury Management and Guest Experience
Residential
WEEKS
Executive Master's in Luxury Management and Guest Experience
What to expect from your Residential Weeks?
A fully immersive experience
Two in-person Residential Weeks, one in Switzerland and one in the UK, are an important element of your Executive Master's program.
Learn
Combine theoretical and experiential learning through immersive discovery field trips, company visits, workshops with guest speakers and faculty from the luxury industry.
Network
Grow your professional network through face-to-face interactions with your executive-level peer group, faculty and industry leaders.
Luxury immersion
Connect luxury, heritage, creativity and innovation to generate economic value and see theory playing out in practice in the real world.
“The Residential Week was the most amazing experience I’ve ever had. It was incredibly well organized and I loved getting to know my colleagues, who I already consider my friends. The connections we made have really helped during the distance learning because, having met everyone, it genuinely feels like we’re together in the online sessions.”
Mariana Vazquez de Alba
Residential Week in Glion, Switzerland
Sample schedule
This is a sample schedule, a confirmed schedule will be given to participants 10 days before arrival.
Your expert faculty in Switzerland
Highlights from previous Residential Weeks in Switzerland
Each Residential Week has a unique program where you will visit behind-the-scenes of some of Switzerland's most luxurious establishments and learn from industry leaders. Here are some highlights from previous Residential Weeks to give you an idea.
Team dinner at Maison Décotterd
Le Mirador Hotel and Spa visit & Q&A
Visit to Hermès store & Q&A
Hotel tour and Q&A at Beau-Rivage Palace, Lausanne
Mixology workshop
Practical experiences on Glion campus supplement the academic learning
Hear from our participants
Residential Weeks are often a program highlight. Hear stories from participants about how these invaluable experiences enable team bonding, offer exclusive visits to see luxury companies operate in reality and provide superb networking opportunities.
Hear from participants as they share their journeys and why they chose this program
Brent Rahim shares his experience in Switzerland
Michelle Tang shares her experience in Switzerland
Gianmarco De Luna shares his experience in Switzerland
Alexandra Alves Gaspar shares her experience in Switzerland
Mariana Vazquez de Alba shares her experience in Switzerland
“The Residential Week gives you the chance to fully immerse yourself in the program and to meet your fellow students and the professors. It was an incredible experience and attending the classes in person felt like a genuine privilege to be learning from the experts.”
Gianmarco De Luna
Residential Week in London, UK
Sample schedule
This is a sample schedule, a confirmed schedule will be given to participants 10 days before arrival.
Your expert faculty in London
Dr. Eleonora Cattaneo
Program Director, Executive Master's in Luxury Management & Guest Experience
Mark Britton Jones
Faculty, Crafting Excellence: Redefining the Luxury Guest Experience
Stephen Norman
Visiting Faculty & Senior Vice President Sales, After-sales & Marketing Worldwide, Opel
Federica Carlotto
Visiting Faculty from Sotheby's Institute of Art
Anette Lundebye
Visiting Faculty & Leadership Coach
Sharon Cohen
Visiting Faculty & Global Design and Architecture Director, Burberry
Highlights from previous Residential Weeks in London
Each Residential Week has a unique program where you will visit behind-the-scenes of some of London's most luxurious establishments and learn from industry leaders. Here are some highlights from previous Residential Weeks to give you an idea.
Guided visit to different luxury items at the V&A Museum
Visited Crown to Couture exhibition at Kensington Palace
Visited Fortnum and Mason
Breakfast at Harrods & meeting with the CEO
Visited Stratsone's luxury automotive retailer
Visited Rosewood Hotel & met with managers from different departments
Hear from our participants
Residential Weeks are often a program highlight. Hear stories from participants about how these invaluable experiences enable team bonding, offer exclusive visits to see luxury companies operate in reality and provide superb networking opportunities.
“I found it enriching to be taught by – and to interact directly with – leaders across different sectors of luxury. This brought to life some concepts that are difficult to appreciate in the abstract world of virtual learning.”
Kudzayi Shawatu
Your program calendar
Spring 2025 intake
Delivering Excellence in Guest Experiences
Start: 28 April 2025
End: 18 July 2025
Residential Week in London
Course starts: 22 April 2025
Course ends: 26 April 2025
Travel recommendation
Arrival in London: Monday, 21 April 2025
Departure from London: Sunday, 27 April 2025
Implementing a Sustainable Luxury Strategy
Start: 04 August 2025
End: 17 October 2025
Exploring New Luxury Ecosystems
Start: 27 October 2025
End: 16 January 2026
Residential Week on Glion-Montreux campus
Course starts: 20 October 2025
Course ends: 24 October 2025
Travel recommendation
Arrival in Switzerland: Sunday, 19 October 2025
Departure from Switzerland: Saturday, 25 October 2025
Branding in the Digital World
Start: 26 January 2026
End: 10 April 2026
Graduation Ceremony in Switzerland
July 2026
Fall 2025 intake
Exploring New Luxury Ecosystems
Start: 27 October 2025
End: 16 January 2026
Residential Week on Glion-Montreux campus
Course starts: 20 October 2025
Course ends: 24 October 2025
Travel recommendation
Arrival in Switzerland: Sunday, 19 October 2025
Departure from Switzerland: Saturday, 25 October 2025
Branding in the Digital World
Start: 26 January 2026
End: 10 April 2026
Delivering Excellence in Guest Experiences
Start: 27 April 2026
End: 17 July 2026
Residential Week in London
Course starts: 20 April 2026
Course ends: 24 April 2026
Travel recommendation
Arrival in London: Sunday, 19 April 2026
Departure from London: Saturday, 25 April 2026
Implementing a Sustainable Luxury Strategy
Start: 03 August 2026
End: 16 October 2026
Graduation Ceremony in Switzerland
February 2027
