Glion Institute of Higher Education
Master's toolkit
The latest tools to promote Glion Master's programs
Glion Institute of Higher Education
Master's toolkit
The latest tools to promote Glion Master's programs
Contents
01. Programs overview
Master's in Hospitality Business Leadership
A complete hospitality leadership toolbox
- 1.5-year program in Switzerland and London: two academic semesters + Business Research Project or 6-month internship
- Intakes: Spring & Fall
- Age: 21+ years old
- No previous work experience required
Master's in Luxury Management and Guest Experience
Dive into a world of luxury retail, fashion design and hospitality
- 1.5-year program in Switzerland: two academic semesters + Business Research Project or 6-month internship
- Intakes: Spring & Fall
- Age: 21+ years old
- No previous work experience required
Master's in Hospitality, Entrepreneurship and Innovation
Enhance your entrepreneurial expertise
- 1.5-year program in Switzerland: two academic semesters + Business Research Project or 6-month internship
- Intakes: Spring & Fall
- Age: 21+ years old
- No previous work experience required
Master's in Real Estate, Finance and Hotel Development
Integrate the latest concepts and techniques of real estate
- 1.5-year program in London: two academic semesters + Business Research Project or 6-month internship
- Intakes: Spring & Fall
- Age: 21+ years old
- No previous work experience required
Short programs
Try the Glion experience
- Hospitality Immersion Program (HIP)
- Intensive Hospitality English Language Program in Switzerland (IHELP)
- Free online course: luxury industry
02. Brochures & documents
All Master's programs
Master's programs online brochure
Digital pdf Master's brochure
Top 10 things to consider when choosing the right university - Master's
Career planning for Glion Master's programs
Master's degrees academic programs PowerPoint presentation
Master's degrees internships and careers PowerPoint presentation
Highlights of MSc field trips
Highlights of MSc field trips
Master's programs flyer
Master's programs factsheet
A6 postcard for fairs containing key Master's programs information and links
Master's tuition fees 2025
Online application
Application package for Switzerland
Application package for UK
All Glion programs portfolio cheat sheet
MSc interview guidelines
Glion in numbers factsheet
Links to share with Master's students
Individual programs
MSc HBL: link to program page in online brochure
MSc HBL interns and graduates: where are they now? and program factsheet
MSc HBL interns and graduates examples
MSc LMGE: link to program page in online brochure
MSc LMGE interns and graduates: where are they now? and program factsheet
MSc LMGE interns and graduates examples
MSc HEI: link to program page in online brochure
MSc HEI interns and graduates: where are they now? and program factsheet
MSc HEI interns and graduates examples
MSc REFHD: link to program page in online brochure
MSc REFHD interns and graduates: where are they now? and program factsheet
MSc REFHD interns and graduates examples
Academic information
Pre-arrival information
Alumni
03. Videos
All Master's programs
The Glion Master's student journey
Discover why our Master's students chose Glion
A Warm Welcome to Glion from Mano Soler – Managing Director
Glion: a truly unique educational experience (all programs)
Why our Master's students choose Glion
10 MSc student testimonials for social media
Glion Alumni Return to Recruit – Recruitment Day Fall 2024
Listening to Leaders #4 - talent acquisition special featuring Hublot, Mandarin Oriental, The Peninsula Hotels, and Hyatt
Why top companies recruit Glion students (playlist)
Glion Recruitment Days: Leaders of Tomorrow Meet Top Hospitality & Luxury Brands
Recruitment Day in Switzerland: Fall 2023
Glion Graduation Highlights: February 2025
Recap of our Master's graduation ceremony from February 2025
Family testimonials on Graduation Day - July 2024
Discover student life in Glion (playlist)
Master's in Hospitality Business Leadership
MSc HBL program video
MSc HBL Business Field Trip to Barcelona
Listening to Leaders of Tomorrow #8 – Anna Kupstova, Master's student
Talent acquisition in hospitality
The Talent Connection - Watchfinder & Co.: How is the mentoring going?
The Talent Connection - Cushman & Wakefield: How is the mentoring going?
Discover more about our Glion Talent Connection competition
Student testimonial: Ragnhild MOE
Student testimonial: Beatrice Angeleri
Student testimonial: Cyril Asante
Student testimonial: Hemkesh Gokool
MSc HBL student testimonials
London student testimonial: Marlies Wimmer
Interactive VideoAsk: Miguel Guiomar part 1 (Portugal)
Interactive VideoAsk: Pari Lorentso (Russia)
Interactive VideoAsk: Miguel Guiomar part 2 (Portugal)
Master's in Luxury Management and Guest Experience
MSc LMGE program video
Jérémy Droz-dit-Busset, MSc LMGE student talks of his internship as a Business Analyst at Louis Vuitton, Paris
Glion MSc LMGE Field Trip to Florence 2024 highlights
Glion MSc LMGE Field Trip to Milan 2024 highlights
Glion MSc LMGE Field Trip to Monaco
Listening to Leaders of Tomorrow #10 – Michael Elim MSc LMGE
What are the biggest opportunities for sustainability in luxury?
Listening to Leaders of Tomorrow #6 – Giulia d'Amore MSc LMGE
Luxury experiences in the private jet sector
MSc LMGE Taster Class in Gastronomic Arts with Nicola Munari
Why I chose Glion: Celina Marques
Interactive VideoAsk: Celina Marques (Macao)
MSc LMGE student testimonials
Student testimonial: Marija Bartasevica
Student testimonial: Lucy Robinson
Student testimonial: Maniha Coulibaly
Student testimonial: Marina Buraschi
Master's in Hospitality, Entrepreneurship and Innovation
MSc HEI program video
Glion MSc HEI Field Trip to Marrakech 2024 highlights
Listening to Leaders of Tomorrow #15 – Gonzalo Oviedo, MSc HEI
Hospitality: strong team culture of rugby
Listening to Leaders of Tomorrow #13 – Dewiana Utami, MSc HEI
The value of hospitality for businesses & on having a customer-centric mindset
Listening to Leaders of Tomorrow #4 – Parv Aggarwal, MSc HEI
Mindset and perspective in Entrepreneurship
Why Study Hospitality Abroad? Testimonial: Chikita Febrilia Giovany
Student testimonial: Wenyu Liang
Student testimonial: Gaetan Deschaux
Why I chose Glion: Sharon Kimingi
Interactive VideoAsk: Billy Wenyu Liang (China) - in Mandarin
Interactive VideoAsk: Fabienne Stanitz (Germany)
Master's in Real Estate, Finance and Hotel Development
Alumni
04. Short programs
Master's Experience Program
1-week summer program in Switzerland designed for students considering enrolling on one of our Master’s programs.
Hospitality Immersion Program (HIP)
Pre-sessional Master's program
Link to program in online brochure
Digital pdf brochure
Student testimonial: Fabienne Stanitz
Discover our Master's Hospitality Immersion Program
The Insider: Enter an exciting industry with Glion's Hospitality Immersion Program
The Insider: Get HIP to hospitality with a four-week industry immersion before your Glion Master's
Intensive Hospitality English Language Program (IHELP)
6-week program in Switzerland
Free online course: luxury industry
05. Campus facilities
06. Visibility tools
Glion stand set-up
Table cloth production file
Glion campus cut out
Glion tote bag
MSc degrees roll up banner
MSc degrees roll up banner
Glion rankings roll up banner
Glion Career Services roll up banner
Glion campus locations roll up banner
Master's HBL roll up banner
Master's REFHD roll up banner
All Master's programs table-top banner
All Master's programs table-top banner
About Glion table-top banner
About Glion table-top banner
07. Visit our campuses
Open days & private visits
Video tour & student for a day
Campus life
Maison Décotterd
08.
All Master's programs
Master's in Hospitality Business Leadership
Be brave: why managerial courage matters in the modern workplace
Rising through the ranks: guest lecturer Rivero reveals secrets of hospitality success
How young talent Stephane made the connection with Four Seasons
Immersive learning: how Master’s students’ experiences of high-end hospitality in Barcelona enable future success
From Marine Commando to Master’s lecturer: talking leadership with Mark Hardie MBE
Wise words: hospitality career insights from Jonathan Humphries
Destination Barcelona as Master's students taste the best of Spanish food, drink and hospitality
Six hospitality industry trends for 2023 and beyond
A time for heroes: why now is the moment for hospitality asset managers to step into the spotlight
Exciting openings: our pick of Europe’s newest luxury hotels
Transform, innovate, unify: building tomorrow's hospitality industry
Enter an exciting industry with Glion's Hospitality Immersion Program
Master's in Luxury Management and Guest Experience
Better by design: Master’s students discover more about high-end hospitality architecture
A conversation with Antoine Pin, CEO of TAG Heuer – courtesy of Luxury Tribune
Customer Experience: why it matters and how to do it better
Yucatán plans: Glion alumni tell The Insider’s Ben McCormick about their latest business venture
Making our voice heard at Hong Kong luxury summit
Shipping forecast: future looks bright for alumni duo and their sustainable container resort
Emirati internship lets Master’s student Iulia see luxury hospitality from the ‘other side’
Putting on a show: Master’s students lure big names to luxury panel
An Indonesian in Paris: Luxury Master's field trip diary
How entrepreneurial Master's student Chloe is delivering diversity to the dining table
Innovation, anthenticity and sustainability – the future of luxury hospitality according to Mandarin Oriental CEO, James Riley
From Marine Commando to Master’s lecturer: talking leadership with Mark Hardie MBE
The full Monte: how four Glion alumni made a home in Europe’s most luxurious destination
The luxury master: how Dr. Eleonora Cattaneo brings Glion graduate students closer to the world’s dream factory
Quest for quality: the perfect environment for luxury study
Planning, prizes and prosecco: luxury Master's students host sparkling event
To Paris on the path of luxury
Flora's field trip experience creates moments to treasure
Hermès' Guillaume de Seynes on the luxury of French savoir-faire
Career, community and campus – Why I chose to study a Hospitality Master's at Glion
Why luxury learning can open doors for Master's students
Meeting new luxury needs – MSc in Luxury Management and Guest Experience
Master's in Hospitality, Entrepreneurship and Innovation
Realizing dreams: alumnus Parv invites luxury travelers to experience the diversity and opulence of India
Field trips in our students’ own words – part 1: Chikita’s memorable Moroccan adventure
Solution-oriented: Montreux Comedy Festival challenge lets students showcase their creative and problem-solving skills
Hospitality Business Opportunities for Entrepreneurs
Perfectly prepared: Glion Master’s education provides Fabienne’s startup launchpad
Hans Meyer: inside the mind of a hospitality trailblazer
Master's fieldtrip to Amsterdam: welcome to a city of innovation and opportunities!
Why an entrepreneurial mindset can be a lifelong asset whatever your vocation
Innovation, anthenticity and sustainability – the future of luxury hospitality according to Mandarin Oriental CEO, James Riley
Why wait until you graduate? Master's in innovation student starts innovating straight away!
Transform, innovate, unify: building tomorrow's hospitality industry
Delivering entrepreneurial excellence – MSc in Hospitality, Entrepreneurship and Innovation
Dutch delight: how Amsterdam field trip was a winner for master's students
Master's in Real Estate, Finance and Hotel Development
Europe’s hotel investment market in 2025: the Cushman & Wakefield view
Investing in icons: talking hotel real estate with Jaume Tàpies Ibern
Field trips in our students’ own words – #2: Isaure Yeodet’s Swiss return
In the market: how Alex Slors brings Master’s students closer to the real estate action
Real estate market view: it’s time for hotels to act on ESG
Portuguese promise: a hospitality real estate insider's view from Grisha Davidoff
Searching for experience: how hospitality is reshaping the business of real estate
In demand hospitality expertise - all about the new MSc in Finance, Real Estate and Hotel Development
Alumni
Yucatán plans: Glion alumni tell The Insider’s Ben McCormick about their latest business venture
Winning combination: Glion graduate siblings share secrets of their success
The road less-traveled: alumnus Konstantinos talks entrepreneurship and his 'off the beaten track' travel startup
Open for business: showcasing out entrepreneurial alumni
From enrollment to employment - Master's alumna Chidochashe Chola's journey from marketing to hospitality career success
Watch this space: Master's graduate Piergiorgio lands a first job with watchmaker IWC
How Master's graduate Fili's first job lets her keep it in the family
Double Master's graduate Sebastian lands a first job in Zanzibar
Portuguese promise: a hospitality real estate insider's view from Grisha Davidoff
The Insider Podcast
09. Where are they now?
10. Faculty
Master's in Hospitality Business Leadership
Dr. Marija Lazarev
Program Director, Master's in Hospitality Business Leadership
Marija Lazarev is a hugely experienced academic, who has taught tourism-related subjects and mentored PhD, Master’s and Bachelor’s dissertations at top higher educational institutions, business schools and universities in Switzerland and France since 2006. Formerly part of the Glion faculty for more than a decade, in early 2024 she returned to the school to become Program Director for two leadership-focused programs, including our flagship graduate degree: the Master’s in Hospitality Business Leadership. Outside of her teaching and dissertation mentoring roles, Marija also boasts extensive research interests, having earned a summa cum laude for her doctoral thesis. She has been published in academic and professional journals and collaborated on book chapters, as well as presenting at many international conferences.
SWITZERLAND
Giuseppe Catenazzo
Sustainability Essentials for Hospitality Managers
Nicola Cirilli
Luxury Brand Management / Innovative Food and Beverage Strategies
Jackson Dang
Hospitality Corporate Finance
Mark Hardie
Leadership Across Cultures
Pia Huh
Managerial Accounting and Financial Analysis
John Kawalek
Critical Research Methodologies in Business I / Applied Business Research
Umair Khan
Crisis Management in a Volatile Environment
Anu Laukkala
Sales and Distribution Strategies in Hospitality
Jean-Marc Levrat
People Management in a Global Environment
Edouard Louapre
Leadership in Action
Eric Mabilon
Managing Hospitality and Luxury Operations
Giovanni Manfredini
Marketing Management for Hospitality Leaders
Frédéric Schaub
Leading Digital Strategy
Ed Schofield
Hospitality Business Strategies and Value Creation
Frederic Toitot
Revenue Management and Pricing Strategy
LONDON
Mark Britton Jones
Marketing Management for Hospitality Leaders
Glenn Carroll
Sales and Distribution Strategies in Hospitality
Barbara Gautier
Managerial Accounting and Financial Accounting
Angela O'Reilly
Leadership Across Cultures
Nicole Philips
Revenue Management and Pricing Strategy
Frédéric Schaub
Leading Digital Strategy
Zabin Visram
Managing Service Excellence in Luxury Hospitality / Critical Research Methodologies in Business I
Michelle Wells
Managing Hospitality and Luxury Operations
Master's in Luxury Management and Guest Experience
PROGRAM MANAGEMENT
Dr. Eleonora Cattaneo
Program Director, Master's in Luxury Management & Guest Experience
Eleonora Cattaneo obtained her PhD in Marketing from the University of Pavia in Italy, MBA from SDA Bocconi and BA from the University of Bristol, UK. Prior to joining Glion, she was director of executive programmes at Swiss Education Group and before that head of programme for the MA Luxury Brand Management at Regent’s University in London. A published author, Eleonora has extensive industry experience as a consultant and senior advisor for global brands and leading luxury hospitality groups. She is a senior fellow of the Chartered Management Institute of the UK and a member of the Swiss Center for Luxury Research.
LECTURERS
Erica Amoroso
Retail Management
Dr. Eleonora Cattaneo
Building Brand Equity in Luxury
Lucie Chmelikova
Critical Research Methodologies in Business I
Nicola Cirilli
Business Models in Luxury
Sharon Cohen
Impactful Design for Retail and Hospitality
Naida Culshaw
Effective Communication
Dr. Estelle Dinh
Economics and Sociology of Luxury / Service Culture and Operational Excellence
Luca Fabbri
Luxury Fashion Design
Stanislas Helou
Ultra Luxury Travel and Experiences / Experiential Economics
Jinju Heo
Sustainable Luxury and Design
John Kawalek
Critical Research Methodologies in Business I & II
Giovanni Manfredini
Luxury Event
Adolfo Martini
Design Thinking
Paolo Montemurro
Blockchain in the Luxury and Hospitality Business
Nicola Munari
High Gastronomy and Fine Dining
Stephen Norman
Strategic Management of Luxury Brands
Mariana Palmeiro
Business Trends in Luxury Hotel, Resorts and Events
Daniele Perchiazzi
Behavioural Aspects of Customer Engagement
Nandita Perret
Intercultural Leadership
Ernesto Pino Lopez
Talent Management
Eleonora Rosati
Legal Environment of Luxury Industries
Sylvain Rousmant
Corporate Finance and Value Creation
Tiziana Tini
Digital Marketing in the Luxury Industry
Matthieu Tran-Van
Digital Transformation and Data Analytics
Master's in Hospitality, Entrepreneurship and Innovation
PROGRAM MANAGEMENT
Dr. Tiia Mäkinen
Program Director, Master's in Hospitality, Entrepreneurship & Innovation
Tiia brings a unique blend of entrepreneurial and managerial expertise, acquired throughout a career in which she has occupied senior positions within the global financial industry, notably at UBS and Credit Suisse. Additionally, she co-founded a fintech startup in Zurich, and in 2015 she established the experience design consultancy Musta Experience. She has guest lectured at Glion since early 2023, and in 2024 she was appointed Professor and Program Director for the Master’s in Hospitality, Entrepreneurship and Innovation, as well as Head of Glion Research & Innovation Center. Tiia holds a Master’s in Economics (International Management) from the University of Vaasa, Finland, and a Doctorate in Economics (Marketing) from the University of Zurich, Switzerland.
FACULTY
Jean-Christophe Barth
Sales and Contract Negotiation / Protecting Your Brand and Your Business
Elise Buckle
Sustainability and Entrepreneurship
Paolo Cervera
Family and Small Businesses
Lucie Chmelikova
Revenue Management and Digital Distribution Strategy / Critical Research Methodologies in Business I
Nicola Cirilli
Business Model Identification: Lean Start-up and Traction Methods
Alexandre Davin
Digital Technologies in the Hospitality Industry
Abena Gindre
Leadership, Team Building and Intercultural Management / Talent Management
Stanislas Helou
Partnerships and Ecosystem Management
Yves Luethi
Fundraising and Financial Strategies
Eric Mabilon
Hospitality Operations
Dr. Tiia Mäkinen
Creativity and Design Thinking
Marko Majer
Marketing, Branding and Insights Foundations
Mariana Palmeiro
Trends, Disruptive Models and Entrepreneurial Mindset
Tiziana Tini
Digital Marketing Insight and Growth Hacking
Paola Waschbusch
Project Life Cycle for New Business Launches
Master's in Real Estate, Finance and Hotel Development
PROGRAM MANAGEMENT
Alex Slors
Program Director, Master's in Real Estate, Finance and Hotel Development
Over 35 years of experience in the hospitality industry. Practical knowledge of hotel operations as well as corporate environments within prestigious international companies. Worked his way up through the ranks in hotels in Europe and Asia, followed by regional roles leading up to Vice President of Finance.
FACULTY
Patrick Angwin
Real Estate Mergers and Acquisitions
Ahmed Bakri
Global Real Estate Markets / Capital Markets
Glenn Carroll
Real Estate Mergers and Acquisitions
Jackson Dang
Real Estate Valuation Methods / Portfolio Management
Katie Davis
Advanced Financing and Fixed Income
Chris Kusuma
Real Estate Finance Principles / Advanced Financing and Fixed Income
Katharine Le Quesne
Hospitality Trends & Strategies / Sustainable Real Estate
Nick Northam
Negotiating Hotel Management Contracts
Angela O'Reilly
Hospitality Financial Analysis and Performance
Nicole Philips
Hotel Asset Management / Global Hotel & Resort Development
Alex Slors
Private Equity / Hotel Real Estate Investment Strategy
Zabin Visram
Critical Research Methodologies in Business I and II
Michelle Wells
STR Analytics Certificate I
11. Business Field Trips
Master's in Hospitality Business Leadership
BUSINESS FIELD TRIP TO BARCELONA
Learn
Integrate theoretical and experiential education.
Network
Meet industry leaders grow your professional network.
Connect
Discover new trends in the industry and enrich your knowledge.
HIGHLIGHTS*
*Program example, subject to change
Visited and stayed at the Nobu Hotel Barcelona
Met the Director of Sales, Sofia Barcelona: Service Excellence in MICE & Sales
Vineyard visit and Cava taste at Llopart Cava
Met the management team of Edition Barcelona
Hotel Tour of Sofia Barcelona
Presentation by General Manager & HR Director, Nobu Hotel Barcelona
Master's in Luxury Management and Guest Experience
BUSINESS FIELD TRIP TO MONACO
Learn
Combine theoretical and experiential learning.
Network
Make connections to grow your professional network.
Connect
Luxury, heritage, creativity and innovation to generate economic value.
HIGHLIGHTS*
*Program example, subject to change
Met with managers & Alumni from Société des Bains de Mer
Visited Hotel de Paris & wine cellar
Visited & met with Alumnus & GM of Fairmont Hotel Monte Carlo
Visited Fragonard & tried perfume making
Visited Yacht Club de Monaco
Visited Prince of Monaco’s car collection
Master's in Hospitality, Entrepreneurship and Innovation
BUSINESS FIELD TRIP TO MARRAKECH
Focus
Innovation, technology and entrepreneurship in a start-up ecosystem.
Plan an event
Half-day event – decide the theme, format and audience.
Network
Make connections to grow your professional network.
Meet innovative companies
Put theory into practice.
HIGHLIGHTS*
*Program example, subject to change
Stayed at a luxury 5-star palace and at White Camel, a luxury desert camp
Visited renowned hotels such as Royal Mansour and Hotel El Fenn
Welcomed at the Amal Training Center, a social entrepreneurial venture
Camel excursion in the desert
Visited Sorbonne University Cité de l'Innovation
Experienced farm to fork in action at Farasha Farmhouse
Master's in Real Estate, Finance and Hotel Development
BUSINESS FIELD TRIP TO SWITZERLAND
Learn
Merge theoretical and experiential teaching.
Network
Meet today’s industry leaders.
Focus
Track down the new trends in the industry and enhance your knowledge.
HIGHLIGHTS*
*Program example, subject to change
Visit and project work at 5-star hotel W Verbier
Networking event on Glion campus
Visit to luxury hotel, The Alpina Gstaad to work on a project
Visited Six Senses Spa Gstaad
Lunch at Bernerhof Gstaad
Dinner at Michelin-star restaurant Maison Décotterd
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